FAQ's

Frequently Asked Questions

What size should I order?

We recommend checking our size chart before placing your order. If you are between sizes, choose the larger size for a better fit.

How long does delivery take?

Delivery usually takes 3–5 business days for domestic orders.

Can I exchange my shoes if the size doesn’t fit?

Yes, we offer exchanges for size issues within 2 days of delivery, provided the shoes are unused and in original condition.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email to monitor your shipment.

What payment methods do you accept?

We accept secure payments via Shopify, including debit/credit cards and other available options at checkout.

What should I do if I receive a damaged product?

Please contact our support team within 2 days of delivery with clear images, and we will assist you with an exchange.